Payment Policy

Pricing and estimates

Website price ranges are planning references and are not automatic offers. Final pricing is based on scope, complexity, available documentation, number of stakeholders, research requirements, deliverables, schedule, meetings, and expected level of support. Before work begins, Barn Managing will confirm the applicable fee structure in a proposal, statement of work, invoice, or other written project document.

Fee structures

An engagement may use one or more of the following structures:

• a fixed project fee for a defined scope;
• milestone payments tied to identified phases or deliverables;
• an advance or deposit before work is scheduled;
• a recurring consulting fee for an agreed service period;
• an hourly or daily rate for additional or variable work; or
• a customized payment schedule stated in the accepted project documents.

No fee structure changes unless confirmed in writing.

Deposits and advance payments

A deposit or advance payment may be required to reserve capacity and begin work. Its amount and refund status will be stated in the project documents. Receipt of a deposit does not expand scope or guarantee a particular outcome. Work may be scheduled only after cleared payment and completion of required onboarding steps.

Invoices and due dates

Invoices will describe the amount due, applicable service period or milestone, due date, and available payment instructions. Payment is due by the date shown on the invoice. If no due date is stated, payment is due within fifteen calendar days of the invoice date. A client is responsible for maintaining accurate billing information and reviewing invoices promptly.

Payment methods and processing

Accepted payment methods will be identified on the invoice or during project setup. Payments may be processed by independent financial institutions or payment service providers. Those providers may apply their own terms, privacy practices, processing times, transaction limits, and security controls.

Barn Managing does not request full payment-card credentials through general website contact forms or ordinary email. Clients should use only the approved payment instructions issued for the engagement.

Currency and transaction charges

Unless stated otherwise, prices and invoices are expressed in United States dollars. The client is responsible for bank charges, wire fees, currency conversion, intermediary fees, or similar costs imposed by the client’s payment provider. The amount received must equal the invoiced amount unless Barn Managing agrees otherwise in writing.

Taxes

Quoted fees exclude applicable sales, use, excise, value-added, withholding, or similar transaction taxes unless the invoice expressly states that they are included. The client is responsible for legally applicable taxes other than taxes based on Barn Managing’s net income. If withholding is required, the client should provide appropriate documentation and cooperate in determining the correct treatment.

Approved expenses

Ordinary remote-delivery costs are included only when stated. Specialized data, research subscriptions, travel, shipping, printing, software, third-party specialists, or other out-of-pocket expenses may require advance client approval. Approved expenses are payable at cost or according to the project documents and may be invoiced as incurred.

Late or failed payments

If an undisputed payment is overdue, Barn Managing may provide notice, pause meetings or deliverables, suspend work, revise the schedule, decline additional work, or terminate the engagement. Late charges or collection costs will apply only when stated in the project documents and permitted by law. The client remains responsible for reasonable costs incurred to collect a valid overdue balance where legally recoverable.

A failed, reversed, or returned payment does not satisfy the invoice. Work may remain suspended until cleared funds and any permitted processing charges are received.

Billing questions and disputes

A client should submit a specific written billing question within ten business days after receiving the invoice. The notice should identify the disputed item, amount, and factual basis. The client must timely pay all undisputed amounts while the parties review the disputed portion. Failure to question an invoice within that period does not waive a right that cannot lawfully be waived, but prompt notice helps preserve project records and resolve issues efficiently.

Refunds, cancellations, and credits

Refund eligibility is governed by the Cancellation & Refund Policy and the accepted project documents. Completed work, completed milestones, used consulting time, approved expenses, and non-cancelable commitments are generally not refundable. A credit offered as a business accommodation is not cash, has no transfer value, and expires according to the written terms accompanying it.

Records and policy updates

Barn Managing may maintain invoices, payment confirmations, refund records, tax documents, and related communications for accounting, legal, security, and dispute-resolution purposes. This policy may be updated for future engagements. The policy incorporated into an existing engagement remains applicable unless the parties agree otherwise in writing.